Privacy Policy

Welcome to Stark AI Labs (operated by Radon AI Labs). We are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information. This Privacy Policy explains our practices regarding data collection and processing when you use our website, AI solutions, and consulting services.

By using our services, you agree to the collection and use of information in accordance with this policy. We encourage you to read this policy carefully to understand our practices.

Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, company name, and job title when you contact us or request consultations
• Business Information: Industry, company size, business challenges, and project requirements
• Communication Data: Messages, inquiries, and feedback you send to us
• Account Information: If you create an account, we collect username, password, and profile information

Technical Information

• Usage Data: Pages visited, time spent on site, click patterns, and navigation paths
• Device Information: IP address, browser type, operating system, device identifiers
• Performance Data: Website performance metrics and error logs
• Cookies and Tracking: Information collected through cookies and similar technologies

AI Service Data

When you use our AI solutions, we may collect:

• Input data and queries submitted to our AI systems
• Generated outputs and recommendations
• Usage patterns and interaction logs
• Performance and optimization metrics

We use the collected information for the following purposes:

Service Delivery

• Providing AI consulting and solution development services
• Customizing AI agents and automation systems to your needs
• Delivering technical support and maintenance
• Processing and responding to your inquiries

Business Operations

• Managing client relationships and project delivery
• Billing and payment processing
• Contract administration and legal compliance
• Business analytics and performance improvement

Communication

• Sending service updates and technical notifications
• Providing educational content about AI solutions
• Marketing communications (with your consent)
• Responding to support requests and feedback

Improvement and Innovation

• Enhancing our AI models and algorithms
• Developing new features and services
• Conducting research and development
• Analyzing usage patterns to optimize performance

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist in:

• Cloud hosting and infrastructure services
• Payment processing and billing
• Email communications and marketing platforms
• Analytics and performance monitoring
• Technical support and maintenance

Legal Requirements

We may disclose information when required by law or to:

• Comply with legal processes, court orders, or government requests
• Protect our rights, property, or safety
• Investigate potential violations of our terms of service
• Prevent fraud or security threats

Business Transfers

In the event of a merger, acquisition, or asset sale, your information may be transferred to the acquiring entity, subject to the same privacy protections.

We implement robust security measures to protect your personal information:

Technical Safeguards

• Industry-standard encryption for data in transit and at rest
• Secure cloud infrastructure with multi-factor authentication
• Regular security audits and vulnerability assessments
• Access controls and role-based permissions
• Automated backup and disaster recovery systems

Operational Security

• Employee training on data protection and privacy
• Confidentiality agreements with all team members
• Incident response procedures and monitoring
• Regular updates to security protocols and software

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but continuously work to maintain the highest standards of protection.

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy:

• Active Clients: Throughout the duration of our business relationship and for up to 7 years after project completion for legal and business purposes
• Prospects and Inquiries: Up to 3 years from last contact, unless you request deletion
• Marketing Communications: Until you unsubscribe or request removal
• Technical Data: Aggregated and anonymized data may be retained indefinitely for research and improvement purposes
• Legal Requirements: As required by applicable laws and regulations

When data is no longer needed, we securely delete or anonymize it according to our data retention schedule and applicable legal requirements.

Depending on your location, you may have the following rights regarding your personal information:

General Rights

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request transfer of your data to another service provider
• Restriction: Request limitation of how we process your information
• Objection: Object to certain types of processing, including marketing

GDPR Rights (EU Residents)

If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with supervisory authorities.

CCPA Rights (California Residents)

California residents have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to opt-out of the sale of personal information.

Exercising Your Rights

To exercise any of these rights, please contact us at privacy@radonailabs.com. We will respond to your request within 30 days and may need to verify your identity before processing your request.

We use cookies and similar technologies to enhance your experience on our website:

Types of Cookies

• Essential Cookies: Required for basic website functionality and security
• Performance Cookies: Help us understand how visitors interact with our website
• Functional Cookies: Enable enhanced features and personalization
• Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness

Managing Cookies

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit website functionality. We also use:

• Google Analytics for website performance analysis
• Social media pixels for advertising and engagement tracking
• Customer relationship management (CRM) tracking tools

Stark AI Labs operates globally, and your information may be transferred to and processed in countries outside of your residence. We ensure that such transfers are conducted in accordance with applicable data protection laws and implement appropriate safeguards, including:

• Standard contractual clauses approved by relevant authorities
• Adequacy decisions by competent regulatory bodies
• Appropriate technical and organizational security measures
• Regular reviews of transfer mechanisms and safeguards

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you via email if you have provided contact information
• Post prominent notices on our website
• Obtain your consent where required by law

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

We are committed to addressing your privacy concerns and will respond to your inquiries promptly and thoroughly.